Concept Solutions LLC maintains whatever authority is needed to decline a return/discount/trade demand. Kindly make your cases for "damaged items on delivery" or missing items inside within 12 hours of receipt of your order.
The entirety of the items sold on Concept Solutions LLC are eligible for returns, if not expressed in any case on the product page. A few products may not be qualified for returns because of the idea of the products. These might incorporate gathered PCs (as the parts are unboxed to be utilized in the PC get together).
If you decide to return your purchase, you can do so within 1 week after your purchase.
The following conditions apply:
If our item is eligible for a return, you will actually want to raise the return request through the Order History page in your Concept Solutions LLC client account. Concept Solutions LLC returns group will reach you inside 24 hours for guarantee approval. After confirmation, we will send a dispatch to gather the item to be returned from you.
To request for order cancellation, please notify us either by telephone, email, WhatsApp, live chat, or through our online media pages. If you decide to cancel the order, kindly do so as soon as possible. If you could let us know the reason for cancellation, we will work on our administration and maybe improve sometime later.
Refunds are proceed within 7 working days after the products returned, and is recognized for a return. Refunds will be done through the original mode of payment. Refunds to a credit/debit card may take up to 10 business days to arrive. Refunds to a bank account usually take 1-5 business days to arrive to your bank account.